A Unified, Professional & Customer-Friendly Inbound Calling Experience
A Toll-Free Number is a special telephone number that allows your customers to call you without incurring any charges. Instead, the call charges are borne by your business—making it a powerful customer service and lead generation tool that encourages more inbound communication.
At CommNest Technologies, our Toll-Free Number Service is seamlessly integrated with IVR (Interactive Voice Response) to create a smart, automated, and scalable voice solution for businesses of all sizes.
Customers from anywhere in India can reach your business by calling a single 1800-series number.
Every incoming call is greeted with a professionally recorded welcome message, ensuring a consistent and polished brand experience.
Depending on the caller’s selection (e.g., Press 1 for Sales, Press 2 for Support), calls are forwarded to the relevant team or department.
Incoming calls can be diverted to different locations or mobile numbers based on time, language preference, or availability of agents.
The service is completely free for your customers to use. All call charges are paid by your business, making it a customer-centric solution.
